Política de reembolso

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unused, undamaged, and in its original packaging. Receipt or proof of purchase will also be required.

To start a return, please contact us at sales@deltaintl.com. Once your return is accepted, we will send an RMA# (Return Material Authorization Number), as well as instructions on how and where to send your package. Items sent back to us without an approved RMA# will not be accepted. No credit will be issued for original shipping charges and return shipping expenses will not be covered. Material may be subject to a 25% restocking fee - which will be confirmed before authorizing an RMA#. Returned product must be received back no later than 15 Days of RMA date to qualify for a refund.

Order cancellations before the material has shipped is subject to a 25% restocking fee. No credit will be issued for original shipping charges for order cancellations. 

You can always contact us for any return related question at: sales@deltaintl.com

Damages and issues 
Please inspect your order upon reception and contact us within 24 hours if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and take corrective action.

Exceptions / non-returnable items 
Certain items cannot be returned. Items that are sold as NCNC (Non-Cancelable, Non-Returnable) fall within this category. We also do not accept returns for hazardous materials, made-to-order, or custom order products. Please get in touch if you have questions or concerns about your specific item. 

Bucking Bars 
Due to the nature and material of these tools, bucking bars are not covered under warranty, also due to the type of material and porosity issues that occur in pressed metals. These tools are exposed to high-stress environments and when properly used, will perform for it's designed purpose.

Refunds 
We will notify you once we have received and inspected your return and let you know if the refund was approved or not. If approved, you will be automatically refunded on your original payment method. The refund amount will be equal to the price of the item sold, minus shipping, restocking fees and credit card processing fees (Domestic: 3% / International: 4%). Please remember it can take some time for your bank or credit card company to process and post the refund. For any questions regarding payment methods and refunds, please contact: accounting@deltaintl.com